• ResNet
  • 230 Combs Building
  • 521 Lancaster Avenue
  • Eastern Kentucky University
  • Richmond, KY 40475
  • Phone: 859-622-3050
  • Email: resnet@eku.edu

Information for Students

On-Campus Students | Off-Campus Students | Graduating Students

On-Campus Students


Buying a Computer
Setting Up Your Computer for EKU's Computing Environment

Off-Campus Students


  • How do I connect to campus resources while off-campus?

    You can connect to the following campus IT resources from off-campus if you have your own Internet connection in your home:

    1. 1. Email
    2. See How.

      Setup Outlook

      Server Name: stuowa.eku.edu

      Other Mail Clients

      POP3: ekumail.eku.edu

      SMTP: THIS WILL BE YOUR ISP's SMTP SERVER ADDRESS! (On campus: ekumail.eku.edu)

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    3. 2. W: Drive
    4. See How.

      Windows XP

      1. 1. Click 'Start'
      2. 2. Click 'Run'
      3. 3. In the box that appears type: ftp://ftp.studentweb.eku.edu
      4. 4. Press ENTER
      5. 5. You should be prompted for a 'User name:' and 'Password:' Enter your E-key information here.
      6. 6. Click 'Log On'

      Windows Vista

      1. 1. Click 'Start'
      2. 2. Click 'Computer' and right-click it and choose 'Add a Network Location'
      3. 3. The 'Welcome to the Add Network Location Wizard' box will popup. Click NEXT
      4. 4. In the 'Add Network Location' box select 'Choose a customer network location' and click NEXT
      5. 5. In the 'Internet or network address' box type: ftp://ftp.studentweb.eku.edu
      6. 6. Click NEXT
      7. 7. Uncheck the 'Log on anonymously' box and type your E-key information in the 'User name:' box. Click NEXT
      8. 8. In the 'What do you want to name this location?' box leave the default and click NEXT
      9. 9. On the 'Completing the Add Network Location Wizard' leave the box checked if you want to access your W: drive not. If not, uncheck and click FINISH
      10. 10. This site will now appear under your 'Network Locations' under 'Computer'
      11. 11. To open the location, double-click, enter your E-key information and click LOG ON
      12. 12. NEVER check the 'Save password' box, even on your own computer!

      Macintosh Leopard

      1. 1. Open a web browser
      2. 2. In the URL box type: ftp://ftp.studentweb.eku.edu
      3. 3. An 'Authentication Required' window will appear. Enter your E-key information

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    5. 3. Blackboard
    6. See How.

      Blackboard Site

      http://learn.eku.edu

      Get Help!

      859.622.3000

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    7. 4. EKU Direct
    8. See How.

      EKUDirect Site

      http://online.eku.edu

      Get Help!

      859.622.3000

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    9. 5. Anti-Spam Controls
    10. See How.

      Antispam Site

      https://antispam.eku.edu/

      Get Help!

      859.622.3000

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    11. 6. ResNet Knowledgebase
    12. See How.

      Knowledgebase

      http://support.resnet.eku.edu/kb/

      Get Help!

      859.622.3050

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    13. 7. SmartComputing Website
    14. See How.

      SmartComputing

      http://smartcomputing.eku.edu/

      Get Help!

      859.622.3050

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  • Will ResNet assist me with my computer since I live off-campus?

    Yes! Even though we can't take a drop-off from off-campus students we will do a walk-in to help with campus wireless, for example. We will also help you connect your iPhone to campus wireless; help reset your Ekey password; help with email, W: drive, and Blackboard; and our technology training opportunities and recycling events are also open to non-residential Eastern students.


  • Graduating Students


    Congratulations! You're ready to graduate. You have a lot to think about right now, whether it's deciding upon your next apartment or your first steps into the world of work. During this transition from the University, we want to make sure you have the facts about what will happen to your Ekey account.

    • How long is my email account active after I graduate?

      Your account will expire six months after graduation. During this time, we recommend you:

      1. 1. Establish a new email address with a commercial provider, such as Gmail.
      2. 2. Notify your contacts of your new email address.
      3. 3. Keep checking the account until you have all your contact using your new email address.
      4. 4. Foward to your new account any messages you want to keep from your Eastern account.


    • What happens to my files on University servers?

      Your account will expire soon after graduation so we recommend you:

      1. 1. Move all the files you want to save off your W: drive onto your personal computer or portable hard drive.
      2. 2. Once you have all the files you want, delete all the rest.


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